Pro-Tech Heating & Cooling will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that "Message and data rates may apply", "Message frequency may vary", and they can "text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent." They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
“What a wonderful company.” “What a wonderful company. Great communication, quick scheduling, cleaned up their project and very friendly and polite.” - Sherri B.
“Work was completed quickly at a fair price!” “Pro-Tech was courteous and professional. Dispatch called ahead to let me know my tech was on the way so I knew when to expect them. Work was completed quickly at a fair price!” - Seth Y.
“I would recommend them to anyone.” “They checked out my furnace on Monday and the new one was installed on Wednesday. The 3 techs were very professional and kind. They arrived on time and answered my questions. I would recommend them to anyone.” - Lois D.
“Great company!!!” “They were prompt, professional and honest! I won't hesitate to call them again. Great company!!!” - LoAnn
“..they did not disappoint!” “Pro-Tech came with high recommendations from someone I trust and they did not disappoint! Knowledgeable, honest, clean, quick, professional, respectful and affordable. Thank you!” - Beth P.
“We were blessed to get a new furnace installed by Pro-Tech!” “We were blessed to get a new furnace installed by Pro-Tech! The technicians arrived on time and were very friendly. Big shout out to Scott, Kevin, Jake, Matt and Russ, on call tech. They did a great job installing the unit and answering any questions I had” - Patricia
“Highly recommend!” “I had Pro-Tech diagnose and fix my furnace. I was very happy with every part of the service.” - Thurston
“I thank them for a wonderful experience.” “They were very fast coming out to fix my furnace. The sweet lady that I talked to that set up the appointment was very friendly, helpful and caring.” - Sylvia S.