Frequently Asked Questions

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Frequently Asked Questions

What size unit does my house need?

The size of the unit that your house needs depends on multiple factors, including the square footage of your house, the number of occupants, insulation, the type of windows, and the climate. Professional HVAC specialists should be consulted or used if you plan on replacing an old unit or adding new equipment.

Should I cover my outdoor unit in the wintertime?

Should my thermostat be set to “auto” or “on”?

What do efficiency rating numbers mean?

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“Professional and kind service”
The Pro-Tech Heating & Cooling team was professional, eager, and joyful. Communication was excellent, and they did an exceptional job while being open to questions. They showed kindness to my family and appreciated my military service. Good quality, value, and always on time!

- Stephen N.
“Reliable and professional service”
Pro-Tech Heating & Cooling reliably provides great service. The initial estimate/install process was painless and unpressured. Every tech for HVAC maintenance inspections has been professional and thorough. Confident in their service, we'll consider Pro-Tech first for future repairs or replacements.

- Amber S.
“Outstanding service, highly recommend!”
Thank you Pro-Tech Heating & Cooling. They took great care of my grandma! Her furnace was acting up, and she needed a new one. They installed it neatly and carefully. They couldn't have done a better job! I highly recommend this company to family and friends for the future!

- Dusstin B.
“Outstanding customer service!”
I'm very impressed with Pro-Tech Heating & Cooling. Their customer service at every level was outstanding—professional, friendly, and responsive. My old furnace had a crack, and they quickly scheduled the installation of a new one. The installers were careful and did a great job. Kudos!

- Don P.
“Immediate results, great value.”
Very professional and great value. I noticed immediate results after duct cleaning; the air quality was much better. My child's allergies have significantly improved. I highly recommend using Pro-Tech Heating & Cooling!

- Jill O.
“Knowledgeable and professional service”
Pro-Tech Heating & Cooling came out today to check our heating system. They were knowledgeable and patient while answering our questions. Pro-Tech has always been professional and reasonably priced. Highly recommend for heating and air-conditioning needs.

- Vickie H.
“The pro tech company thanked me for my military service and were very kind to my family as well.”
“The men were professional, willing, eager and joyful about the job. They had good communication and did an exceptional job while being open to questions.”

- Stephen N.
“We are confident in the product and level of service provided and will absolutely consider Pro-Tech as a first choice for future repairs or replacements.”
“Not only was the initial estimate/install process one of the least painful or pressured in our experience but every tech that's come out for HVAC annual maintenance inspections has also been professional & thorough.”

- Amber S.

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